Contact information
Have a question? We'd love to hear from you.
Whether it's about your order, your subscription, our ingredients, or your dog's specific needs — our team is here to help.
HOW TO REACH US
Email: support@pawresetlabs.com
We typically reply within 24 hours, Monday through Friday. Weekend messages are answered first thing Monday.
WHAT TO INCLUDE IN YOUR MESSAGE
To help us respond faster, please include:
- Your order number (if your question is about an order)
- The email address used at checkout
- A clear description of your question or concern
- Photos, if relevant (e.g., for damaged shipments)
COMMON QUESTIONS
Before reaching out, you might find your answer in our FAQ. Topics covered include:
- Shipping times and tracking
- How subscriptions work
- Refunds and our 90-day guarantee
- Product safety and ingredients
- Dosage guidance for different dog sizes
Visit our FAQ page for instant answers.
ABOUT PAWRESET LABS
PawReset Labs makes daily liquid longevity drops designed to support cellular vitality in dogs over four. Every bottle is formulated around four research-studied compounds — NMN, NAD+, Resveratrol, and Coenzyme Q10 — and delivered in a fast-absorbing liquid format dogs actually want to take.
For every bottle sold, we fund two meals at a partnered US shelter.
PRESS, PARTNERSHIPS, OR WHOLESALE
For media inquiries, partnership opportunities, or wholesale questions, please email support@pawresetlabs.com with the subject line "Press" or "Partnership."
LEGAL & POLICIES
For our Shipping Policy, Refund Policy, Privacy Policy, and Terms of Service, please visit the links in our website footer.